1 Introduction & Applicability
Welcome to BTE88. This Privacy Policy explains how we collect, store, process, and protect your personal information when you use the BTE88 platform.
By using the BTE88 website or app, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please contact us or discontinue use of the platform.
This Privacy Policy applies to:
- For users of the BTE88 website (bte88.fun).
- For users of the BTE88 mobile application.
- For all users accessing bte88 services from any device.
- For both registered members and guest users.
This Privacy Policy may be updated from time to time. For significant changes, we will notify you by email or in-app notification. The latest version will always be available on this page.
2 What Information We Collect
BTE88 only collects information that is necessary to provide our services, maintain security, and meet legal obligations. We do not collect any data beyond what is needed.
Information collected at registration
- Full name (as per National ID)
- Date of birth (for age verification)
- Email Address
- Mobile Number
- Password (stored in encrypted form)
- Country and region of residence
Information collected during identity verification (KYC)
- Scanned copy of National ID (NID) or passport
- Proof of address document
- Selfie or Face Verification Photo (if required)
Transaction Information
- Mobile Banking Number (Mobile Banking, Nagad, Rocket)
- Deposit and withdrawal amounts and dates
- Transaction ID & Reference Number
Automatically Collected Technical Data
- IP Address & Device Type
- Browser Type & Version
- Operating System
- Time spent on the website and pages visited
- Login Time & Location Data
BTE88 never collects your bank account password, PIN, or full card number. Never share this type of information with anyone.
| Type of information | Reason for Collection | Mandatory |
|---|---|---|
| Name and date of birth | Identity verification & age confirmation | Yes |
| Email & Mobile | Communication & Security Notifications | Yes |
| KYC Documents | Fulfilling Legal Obligations | Yes, for withdrawals |
| IP & Device Information | Fraud prevention & security | Automatic |
| Gaming activity | Service Quality Improvement & Bonus Eligibility | Automatic |
3 How We Use Your Information
BTE88 uses collected data only for specific and legitimate purposes. Your information is never used for anything unrelated to those purposes.
- Account Management: To complete registration, login, and account verification.
- Transaction Processing: To process deposits and withdrawals securely and maintain transaction history.
- Security assurance: To prevent unauthorized access, fraud, and money laundering.
- Customer support: To resolve your issues and answer your questions.
- Personalized Experience: To provide game recommendations and offers tailored to your preferences.
- Legal Obligations: To meet regulatory requirements and support audits.
- Platform improvement: To analyze user experience and improve service quality.
- Communication: To notify you of important updates, promotional offers, and security alerts.
If you no longer wish to receive promotional emails or notifications, you can opt out through your account settings or by contacting support. Security-related messages will always be sent regardless.
5 Security measures
BTE88 uses industry-leading security technology to protect your data. Our security infrastructure is built in multiple layers, so if one layer is compromised, the others continue to keep you protected.
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
- Password hashing: Passwords are hashed using the bcrypt algorithm; no one can see your actual password.
- Two-factor authentication (2FA): Option to enable 2FA for an added layer of account security.
- Auto Logout: Sessions automatically expire after a period of inactivity.
- Suspicious Activity Detection: Our AI-powered system instantly detects unusual login attempts or transactions.
- Regular security audits: Third-party experts regularly conduct security audits of our systems.
- Firewall & DDoS protection: Advanced server-level protection against cyber attacks.
Use a strong password to keep your account secure and never share it with anyone. No BTE88 staff member will ever ask for your password.
6 Cookies & tracking technologies
BTE88 uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required for login sessions and security. The platform will not function properly without these.
- Performance cookies: Used to analyze page loading speed and overall site performance.
- Functionality cookies: To remember language preferences, time zone, and other personalization settings.
- Analytics cookies: Used to understand site usage patterns and improve services.
You can manage or disable cookies through your browser settings, though disabling essential cookies may cause some features to stop working.
7 Data retention period
BTE88 does not retain your data longer than necessary. Different types of information are subject to different retention periods.
| Type of information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Anti-Money Laundering Regulations |
| Gaming logs | 3 Years | Dispute resolution |
| Cookie data | Up to 1 Year | Browsing Experience |
| Support Conversations | 2 Years | Service Quality Monitoring |
After the defined retention period, data is securely deleted or anonymized.
8 Your Rights
Every BTE88 user has specific rights regarding their personal data. We respect those rights and are here to help you exercise them.
Right to access your information
You may request to see what information we hold about you.
Right to rectification
You may request corrections to any inaccurate or incomplete information.
Right to erasure
You may request deletion of your data under certain circumstances.
Right to restrict processing
You may request that the use of your data be restricted for specific purposes.
Right to data portability
You may request a copy of your data in a structured format.
Right to Object
You may object to the processing of your data for specific purposes.
To exercise any of these rights, email us at [email protected]. We aim to respond within 30 business days. Please note that some requests may not be fully fulfilled due to legal obligations.
9 Protection of Minors
BTE88 is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.
Date of birth is verified at registration and reconfirmed during the KYC process. If we become aware that a minor has registered, the account will be suspended immediately and all associated data will be deleted.
A note to parents: if your child has accidentally registered on BTE88, please contact our support team immediately.
10 Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We take every message seriously.
Email Support
[email protected] — for any privacy-related requests.
Live Chat
Log in to the platform and speak directly with our support team.
We aim to respond to general requests within 7 business days and formal data requests within 30 business days.